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Treasury Management Operations Specialist - Seattle, WA (Hybrid Work Schedule)

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Treasury Management
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The Commerce Bank
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056603 Requisition #

The Commerce Bank of Washington, a division of Zions Bancorporation is currently seeking the optimal candidate to fill a Treasury Management Operations Specialist position in Seattle, WA.  This position is eligible for a hybrid work schedule. This individual will be responsible for ensuring a high level of client support and maintaining the back-office administration for all TM products and services. The ideal candidate will have a banking background with a working knowledge of TM products including Merchant Services, Card Services, Account Analysis, Remote Deposits, Positive Pay, ACH, Internet Banking and more.  

   

Job Description:  Responsibilities include, but are not limited to:  

   

  • Customer Service:   Primary client support (Tier 1) for all Treasury Management products and services. This will include fielding client requests, both via phone and e-mail. This will also include acting as subject matter expert for internal staff and liaison to Relationship Managers.  

  • Back Office Operations: Maintain and board new client relationships through administrative systems. Conduct new product implementation and training of products and services via WebEX or onsite. Responsible for quality control of submitted applications and documentation.  

  • Administrative Tasks: Responsible for general ledger reconciliation of department accounts and reviewing of reports that require action on a daily, monthly or quarterly basis. Upkeep related to access database repositories. Administer reports via MS access and excel to provide KPI and dashboard reporting to senior management.  

  • Backup other department responsibilities to include ad-hoc projects and other duties as assigned.  

  • Superior problem solving, attention to detail, research and decision-making skills  

  • Customer centric mindset and Professionalism  

  • Desire to learn and grow  

  • Clear verbal and written communication skills  

Qualifications: 

  • STRONGLY PREFERRED Bachelor’s Degree in business, accounting or a related field; MUST HAVE at least a high school diploma and one year of banking, bank products or accounting experience  

  • MUST HAVE former banking industry experience  

  • Positive team attitude with the ability to get along well with other staff members  

  • Experience supporting a call volume of 20+ calls/day  

  • Excellent organizational skills; ability to prioritize, manage multi-tasks and meet frequent deadlines  

  • Proficient with Microsoft Office applications, including Outlook, Word and Excel  

  • Knowledge of pertinent laws and regulations related to banking compliance  

  • Certified Treasury Professional (CTP) preferred  

  • Microsoft Dynamics CRM experience preferred  

Reports to:  Treasury Management Operations Manager  

   

Hours:  Position is a full-time (40 hours) 8-5 PM, Monday through Friday excluding Banking Holidays. Overtime may be required throughout the year.  

   

Benefits:  

 

  • Health / Dental / Vision benefits plan  

  • 401 k plan with generous matching contribution  

  • Competitive pay commensurate with experience  

  • Promotional Opportunities & career growth  

  • Stable Employer and a division of Zions Bancorporation is included in the S&P 500 and NASDAQ Financial 100 indices. 

To review our Benefits Summary click here.

 

Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.

 

It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

 

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

 

Click here to view our EEO Statement.

 

Click here to view applicable Federal, State and/or local employment law posters.​​​​​​​

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The Commerce Bank a division of Zions Bancorporation, N.A. Member FDIC