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Middle Office Loan Manager -Seattle

Loan Operations
The Commerce Bank
055108 Requisition #

The Commerce Bank of Washington, a division of Zions Bancorporation, is currently seeking an experienced professional to fill a Middle Office Loan Manager position in Seattle, WA. 





The Middle Office Loan Manager will do the following:


  • Directly and through subordinates, manages a middle office loan operations department and front line loan staff
  • Establishes and maintains processes and procedures to ensure quality customer service, servicing, processing and disbursements
  • Serves as liaison with Loan Operations
  • Manages the queue and assigns due diligence and closing tasks to middle office loan closers
  • May handles any overflow of queues and clears any existing work backlogs
  • Assists the middle office loan closers, client relationship associates and relationship managers to troubleshoot issues
  • Provides training on the system to staff as needed
  • Provides technical support and guidance
  • Implements and maintains ongoing monitoring of individual and departmental productivity measures
  • Ensures staffing levels needs are met
  • May oversee or handle directly more complex or unique transactions. Administers Bank policies and procedures and ensures compliance with applicable laws and regulations
  • Recommends improved processes and implements department policies, procedures and systems
  • Maintains working relationships with branch staff, lending officers and credit administrators
  • Other duties as assigned




  • Requires a Bachelors Degree and 4+ yrs of loan processing, loan operations and credit analysis or other directly related experience. A combination of education and experience may meet requirements
  • Management or supervisory experience required
  • Requires a considerable working knowledge of lending operations, processing, documentation, credit analysis, loan processes and procedures, laws and regulations
  • Requires an working knowledge of related fields including banking, lending, credit administration and the ability to apply that information to the current role
  • Strong analysis and problem resolution skills
  • Ability to maintain working relationships with lenders, management and administrative staff
  • Must have solid leadership and management capabilities and be goal oriented
  • Strong organizational, project management and communication skills, both verbal and written



  • Competitive Pay commensurate with work experience
  • Health + Dental Insurance + Life Insurance and 401(k) plan – generous company matching
  • Paid Training + paid Vacation and paid Holidays + promotions from within




The Commerce Bank of Washington believes that delivering exceptional service to our clients is the single most important function we perform in our role as bankers. We are dedicated to enriching businesses and professional firms by providing them and their principals with highly personalized banking and investment banking services from experienced bankers committed to long-term banking relationships. As a true partner we help local entrepreneurs and professionals realize their full potential by providing banking services that serve their unique needs.

To review our Benefits Summary click here.


Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.


It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.​​​​​​​

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The Commerce Bank a division of Zions Bancorporation, N.A. Member FDIC